Private Transfer from Disneyland Paris to Charles de Gaulle or Orly Airports
6 Reviews
|Marne-la-Vallée, France
Private Drivers hosted by S.A.R.L. Comfort Cars
40 minutes (approx.)
Pickup offered
Mobile ticket
Offered in Russian, English, French
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
6 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
4
4 stars
0
3 stars
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2 stars
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1 stars
2
Unreliable, would not use.
Marne_M, Mar 2024
We were left stranded at our hotel. 15 minutes after we were supposed to be picked up, the operator let us know they could pick us up 90 minutes later, which would have caused us to miss our flight. Luckily our hotel helped get us to the airport on time, otherwise we would have missed our flight. I’ll think twice before booking transportation through Viator!
Responses from 985contact
Dear customer, thank you for sharing your experience, and we sincerely apologize for the inconvenience and stress caused by the unexpected delay in your pick-up service.
We deeply regret that your trust in us was not met during this particular instance, resulting in a significant disruption to your travel plans. Your feedback is valuable to us, and we will investigate this matter further to identify the root cause of the issue and take immediate corrective actions to prevent such incidents from happening in the future.
We have already provided a full refund, please accept our sincere apologies once again for the inconvenience caused, and thank you for bringing this matter to our attention.
Use a different company
Gail_J, Oct 2023
I had notified the company of the fact I had four larg pieces of luggage plus two carry on and requested a larger vehicle for which they charged me extra. When the driver arrived he had a standard size vehicle. With help driver was able to CRAM three pieces in the back and had to put fourth suitcase in the front passenger seat. We ended up holding the carry ons. There was a language difference so there was minimal speaking. Diver had a bad attitude about him.
Responses from 985contact
We apologize for the inconvenience and frustration you experienced with the size of the vehicle provided for your transfer.
Your feedback is invaluable to us, and I want to assure you that we take it seriously. Please contact us we will provide a half refund as soon as possible.
Once again, we apologize for the inconvenience and frustration caused. We value your business and sincerely hope to have the opportunity to restore your trust in our services in the future.
Kind regards
Angela
reliable and affordable
Nathan_S, Aug 2023
driver was early, got us to the airport on time and without issue. no complaints. would book again for airport transfer
Responses from 985contact
Thank you so much for taking the time to share your positive experience with our transfer
company! We truly appreciate your kind words and we're thrilled to hear that you had a
great time during your transfer.
Vehicle very comfortable. Driver...
Sheila R, Oct 2017
<p>Vehicle very comfortable. Driver attentive and careful. Arrived a little but it wasn'ta problem</p>
We requested to be picked up early...
Carol_H, Jun 2016
<p>We requested to be picked up early morning at 4:45a.m., for our early flight home. The driver was there to pick us up at 4:30a.m. Very nice, and helpful. Very glad we used this service- everything was better than expected.</p>
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