La Rochelle: Gems of the Port Quest Experience
14 Reviews
|La Rochelle, France
Walking Tours hosted by Questo
1 hours and 30 minutes (approx.)
Meet everyone at the start point
Mobile ticket
Offered in English, French
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
14 Reviews
Total review count and overall rating. We perform checks on reviews.
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Not good, tickets would not work would not refund I have no idea why. Ended up in Aqua Park which was great.
V9877QDdarrenc, Jul 2024
Tickets would not accept when I got to the site. Contacted asking for refund which was declined.
What a dissapointent.... be careful when booking as u will not get your money back.
Responses from Questo A
We're sorry to hear about your experience. We apologize for any inconvenience caused by the ticket acceptance issue and the declined refund request. Our 24/7 chat support team is available to assist with such issues, and we encourage reaching out to them for immediate help. Please contact us at care@questoapp.com with more details so we can further investigate and assist you appropriately. Your satisfaction is important to us, and we appreciate your understanding as we work to resolve this matter.
Outdoor escape walk
markpP6500XH, Sep 2023
Was looking to do a walk around La Rochelle and with the treasure hunt it made it a lovely way of seeing this beautiful town
The questions and the information afterwards were excellent and I would thoroughly recommend this.
Can’t wait to do another
Responses from Eduard N
Thank you so much for your wonderful review! We're delighted to hear that you had a lovely time exploring La Rochelle through our experience. It's fantastic that you enjoyed the questions and the information provided. We're here to make your next quest just as enjoyable.
An informative tour of La Rochelle, whilst keeping us entertained with the challenges
379gisellel, Aug 2023
This was our first Questo Outdoor Escape Game experience. We thoroughly enjoyed walking around La Rochelle, and visiting parts of the town that we wouldn't have otherwise seen, and noticing statues, buildings and attractions that might have otherwise passed us by. The questions were challenging but solvable, and we were extremely proud to achieve full marks at the end. Thank you for inviting us to have a go. We will definitely try out Questo again in other towns and cities.
Responses from Eduard N
We're thrilled that you had a great time exploring La Rochelle with our quest! It's fantastic that you discovered new parts of the town and enjoyed solving the challenges. Congrats on getting full marks! We can't wait to have you try out more Questo adventures in different places. Happy questing and exploring!
Très decevant
Loic_L, Jul 2024
Pas terrible... Ça nous a tout de même permis de découvrir certains lieux de la ville mais les énigmes sont sans grand intérêt et n'ont parfois aucun rapport avec le lieu...
De plus, il faut télécharger plusieurs applis pour enfin pouvoir profiter de la chasse au trésor. Nous ne sommes même pas allé jusqu'au bout...
Responses from Questo A
We’re sorry to hear that your experience wasn’t as engaging as hoped. It’s disappointing that the puzzles didn’t meet your expectations and that you found the process less enjoyable. Please note that our game does not require downloading any additional apps, so any issues you faced might have been due to something else. We appreciate your feedback and will use it to improve our experience. If you have more details or need further assistance, feel free to reach out at care@questoapp.com. We hope to offer a more satisfying adventure in the future.
Déception
Lyse_M, May 2024
Pour notre oart, mauvaise expérience du jeu.
Un temps fou pour réussir ne serait-ce que accéder aux jeux.
Beaucoup de codes d'activation mais aucun qui n'allaient.
Ensuite, des travaux partout dans la ville et donc quelques etapes ratées, des demi-tour à n'en plus finir.
Résultat, des enfants qui en avaient marre, qui ont très vite lâché la partie, et deux parents frustrés de voir 20 euros s'envoler.
Les travaux sont certes indépendants de vôtres volonté mais un petit rafraîchissement ou une remis à niveau sembleraient nécessaire.
Responses from Eduard N
We're truly sorry to hear about your experience. We understand how frustrating it must have been, especially for the kids. Your feedback helps us learn and grow, and we'll do our best to make things better. Please send us an email with more details about the issues you have faced, so that we can address them at cae@questoapp.com. Thanks for sharing your thoughts with us.
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