Carcassonne: 2-Hour Private Walking Tour
8 Reviews
Carcassonne, France
Private Sightseeing Tours hosted by Tour France Experience
3 hours (approx.)
Up to 15 travelers
Meet everyone at the start point
Mobile ticket
Offered in English
About
- Licensed guide
- Private tour
- Entrance to the Castle and Ramparts (only if the 3-hour option is selected)
- Transportation
What's not included
Pickup point
Multiple pickup locations offered. During checkout you will be able to select from the list.
End point
This activity ends back at the meeting point.
Itinerary
This is a typical itinerary for this product
Stop atCarcassonne
Discover the enchanting Cité de Carcassonne on this exclusive private tour. Explore the medieval fortress, walk along its ancient ramparts, and uncover the secrets of its iconic double walls. Marvel at the stunning Basilica of Saints Nazarius and Celsus, learn about the city's rich history, and immerse yourself in the captivating stories of knights, battles, and legends. A truly unforgettable journey through time in this UNESCO World Heritage Site!
2 hours (approx.)・No admission tickets required
Stop atChateau et Remparts de la Cite de Carcassonne
"Available if the 3-hour option is selected." During your visit to the castle and ramparts of the Cité de Carcassonne, you'll step into the heart of this medieval stronghold. Explore the Château Comtal, the castle at the center of the citadel, with its impressive defensive architecture and historical exhibits. Walk along the iconic ramparts, where you'll enjoy breathtaking panoramic views of the surrounding countryside and the Pyrenees. Discover hidden towers, fortified gates, and the fascinating layers of history that reveal Carcassonne’s strategic importance through the centuries. An unforgettable experience of medieval life and defense!
1 hour (approx.)・Admission included
- Service animals allowed
- Public transportation options are available nearby
- Travelers should have a high level of physical fitness
Cancellation Policy
Free Cancellation: For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions?
Visit the Help Centre for any further questions.
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Reviews
8 Reviews
Total review count and overall rating. We perform checks on reviews.
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Completely missed your bc address doesn’t exist
EllisMark_R, Dec 2024
We arrived in Carcasonne 2 hours early. Using the address given our map took us to a residential neighborhood. We walked all the way back to town & asked multiple people for directions, but no one seemed to know where this meeting spot was. We tried calling but the call wouldn’t go thru. So we spent our day looking for the meeting spot provided & finally gave up at 4pm.
Responses from jorisakopso
Dear customer, we are very sorry about your misfortune, but our meeting point is clearly indicated in the booking, and you also have a detail given to you which is "Your guide will be waiting for you at the bottom of "Dame Carcas" statue." It is used by our customers since 2015, and it is the first time that someone had trouble with it. For the call, we give you the name and telephone number of the tour guide that will do the tour for you, and if he/she is already on tour when you call, you don't get answers that is normal. Sorry again for all your experience, but for almost 10 years that we work for Carcassonne, first time we have this return. Regards AKOPSO
Great tour, expensive
Sara_A, Dec 2024
Jaqueline did a wonderful job of telling the story of Carcassone cite, making it humorous and exciting for our kids. She is unique and fun and I would recommend her for this tour!
There were a couple of issues, however- on the Viator end of things. First of all, the directions and address for our meeting spot were not correct or clear. This made us over 30 min late and had to pay for a taxi.
Also, I learned that Jaqueline only gets paid $150 for the tour, while we paid $400!. Shame on you Viator, for not passing the profits on to those doing the work. We won’t book with Viator again.
Responses from jorisakopso
Dear Sara,
Thank you for your return on your experience with our tour guide "Jacqueline". Concerning the meeting point, I have checked and you had the correct meeting point, It seems like you did the mistake yourself. Concerning the price, Viator is taking 30% of commission and us the tour agency are taking the difference from the price of the tour guide and the price Viator is paying us. Important to clear that point, and that will be the same with all products you will find on Viator.
Regards AKOPSO
Excellent experience
Itamar_H, Dec 2024
Gwendoline was very knowledgeable and brought a lot of personality to the tour. She did a great job of engaging my three daughters (14, 12 and 10). I highly recommend!
Wonderful tour!
Kelly_H, Dec 2024
Jacqueline was introduced as the best tour guide in Carcassonne and I'd have to agree! Super knowledgeable about the history of Carcassonne and took us on a lovely walking tour of the castle. I'd recommend doing some reading ahead of time so you have questions or go with a larger group to get more out of it.
History
Gary_Z, Dec 2024
The knowledge our guide Caroline had of architecture and history . A perfect explanation in good English
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