Versailles Palace Skip-the-Line Tour
14 Reviews
|Versailles, France
Art Tours hosted by The Tour Guy
2 hours (approx.)
Meet everyone at the start point
Mobile ticket
Offered in English
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
15 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 stars
2
Tour Guy = Non-Friendly Guide
76greyg, Jun 2024
When paying for a tour guide, one would hope the tour guide is knowledgeable and friendly. That doesn't seem to be the case with the Tour Guy. We had the worst experience with what we hoped would be a very excellent tour of Versailles. This was the one tour we were most excited about and we ended up with the rudest tour guide that literally yelled at my husband and accused him of not being able to follow simple directions which was keeping up with her in an area of several hundred people after she had removed the jacket she had been wearing and wasn't holding a flag to identify herself. It's hard to recover after being embarrassed in front of tons of people.
Responses from Craig L
I'm sorry to hear about your experience with the Tour Guy at Versailles. It sounds incredibly frustrating to have had such a disappointing encounter with your tour guide, especially during a tour you were looking forward to. Being treated rudely and embarrassed in front of others is unacceptable and doesn't align with the service we aim to provide.
We value your feedback and take your concerns seriously. It's important for us to ensure that all our guests have a positive and enjoyable experience during their tours. We apologize for any inconvenience caused by the behavior of your guide.
Please reach out to us directly at support@thetourguy.com with more details about your experience, including your booking information, so we can investigate this matter further and take appropriate action.
Versailles
Maurizio2244, Jun 2024
Our booked tour of the palace via the Tour Guy with Rawda was terrific. She was amazing and explained many facts about the history and events that occurred. You would be lucky to have her as your guide!
Responses from Craig L
Thank you for your glowing review! We're delighted to hear that you had a terrific experience with Rawda as your guide during the tour of the palace. It's fantastic to know that she provided insightful explanations and made the tour memorable for you. We'll be sure to pass along your compliments to Rawda. If you ever find yourself back in the area, we'd love to host you on another tour!
We absolutely loved it!
aprilelizabeth412, May 2024
The tour was amazing. We were so lucky to get Nav for our guide. She was engaging, personable and extremely knowledgeable about all things Versailles!
Rowda was an amazing guide!
911keeganb, Apr 2024
Rowda was a great guide! Very informative and great sense of humor. Process was very simple . Would definitely recommend!
Amehd was fantastic!
354kirstynh, Apr 2024
Amehd was great! Very informative and engaging. Would highly recommend to anyone wanting to visit. Skip the line guided tour is the way to go!
Responses from Craig L
It's fantastic to hear that Amehd provided such an informative and engaging experience for your visit. Recommending him to others is a testament to his skills as a guide. And yes, opting for a skip-the-line guided tour can definitely streamline the experience, allowing you to make the most of your time at the attraction. Thanks for sharing your recommendation!
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