Terms of Use

Release date: November 2024

The methods, reasons, and guidelines for utilizing FranceRent. If you're unable to locate the information you seek, please contact us through email at office@francerent.com and we'll gladly assist you.

Please carefully review these terms and conditions before accessing, utilizing, or obtaining any materials, information, products, or services. By accessing the FranceRent website, tablet or mobile application, or any other FranceRent platform features (collectively referred to as "Our Website"), you acknowledge and agree to be bound by these terms and conditions ("Terms") and our Privacy Policy. You are not permitted to use Our Website if you do not fully accept these Terms. Throughout these Terms, "FranceRent" "we," "us," and "our" refer to FranceRent company, while "you" and "your" refer to you as the user of Our Website.

INCLUDED IN THESE TERMS ARE AN ARBITRATION PROVISION AND A WAIVER OF YOUR RIGHTS TO JOIN A CLASS ACTION OR REPRESENTATIVE LEGAL PROCEEDING.

We reserve the right to modify these Terms for any reason and at any time by publishing an updated version on Our Website; such modifications will not impact rights and obligations that existed before these changes. By continuing to use Our Website after modified Terms are posted, you agree to be bound by the Terms current at the time of your usage. We recommend reviewing these Terms regularly for any changes. Should you disagree with any provision within these Terms or any future modifications to these Terms, or become unsatisfied with Our Website in any manner, your sole remedy is to discontinue use of Our Website immediately.

 

1. Our Products

Our Website operates as a travel search platform. The travel services and products accessible through Our Website, including flights, accommodations, rental cars, packages, and travel insurance (collectively referred to as "Travel Products"), are neither owned, provided, nor controlled by FranceRent. These Travel Products are made available or controlled by third-party providers (the "Travel Providers"), who operate either directly (such as airlines) or as agents (such as online travel agencies). All responsibility for the Travel Products lies with these Travel Providers. Your booking is subject to the Travel Providers' terms and privacy policies, which you must understand and accept. Additionally, you must agree to and understand the terms set by the actual service providers (airlines, hotels, tour operators, and similar providers) that will deliver your travel services. Any interactions you have with Travel Providers found through Our Website are undertaken at your own risk, and FranceRent accepts no liability should complications arise with your booking or during the course of your travel.

When a Travel Product or Travel Provider appears on Our Website, this appearance should not be interpreted as constituting any endorsement or recommendation by FranceRent of that Travel Product or Travel Provider, nor does it indicate any sponsorship of FranceRent by the Travel Provider, or suggest any partnership between the Travel Provider and FranceRent.

FranceRent displays content, including pricing information, that is provided by or obtained through Travel Providers. The accuracy, timeliness, and completeness of this content cannot be guaranteed by FranceRent. Given that FranceRent does not exercise control over the Travel Products and cannot verify content uploaded by Travel Providers, we are unable to ensure the accuracy of prices shown on Our Website. As prices are subject to frequent changes and may incur additional fees (such as payment charges, service fees, checked baggage costs, and local taxes), you should verify that the final booking price matches your expectations. Additionally, certain Travel Products might be offered in currencies different from your preset or selected currency for search result display. While we provide currency conversion information, this is intended solely for reference purposes and should not be considered definitive or real-time; actual exchange rates may differ, and your payment provider (such as your credit card company) may impose conversion fees and apply exchange rates from different dates.

 

2. Booking through FranceRent

When you complete a booking for Travel Products through Our Website, the contract is formed directly with the Travel Provider identified on the booking page, as Our Website serves solely as a user interface. Since FranceRent is not involved in creating Travel Product descriptions, determining prices and fees, or delivering the Travel Products you book, we bear no responsibility for your booking or the Travel Product itself. Should any issues or disputes arise regarding your booking and/or the Travel Product, you acknowledge and agree that these must be addressed and resolved directly with the relevant Travel Provider rather than with FranceRent.

 

3. Intellectual Property

We, along with our corporate affiliates, the Travel Providers, and other licensors, hold ownership over all text, images, software, trademarks, service marks, and other materials on Our Website, excluding User Content. You are permitted to copy or transmit this material only for your personal, non-commercial use. Any copies you make must retain all copyright, trademark, and other proprietary notices present on Our Website. Other product, service, or company designations that are non-FranceRent are owned by their respective third-party entities and may be mentioned on Our Website solely for identification purposes. For more comprehensive information regarding such designations and their registration status, you should contact the appropriate third party. Your use and access of Our Website does not confer any license or right to use the marks featured on Our Website.

 

4. Use of Our Website

To use and register as a user of Our Website, you must be of sufficient legal age to enter into binding contracts.

You may only use Our Website to search for legitimate travel deals. Any false, fraudulent, or speculative reservations, or reservations made in anticipation of demand, are strictly prohibited. By using Our Website, you agree to abide by the laws applicable in France as well as your own country, including those governing the export of technical data.

In addition, you agree not to undertake any of the following actions without obtaining prior express written permission from FranceRent:

(i) Access the site using any manual or automated process for any purpose other than your personal use or for including FranceRent pages in a search index. The use of any automated system or software to extract data from Our Website ("screen scraping"), whether for commercial or non-commercial purposes, is strictly prohibited;

(ii) Violate the restrictions in any robot exclusion headers on Our Website or bypass or circumvent other measures employed to prevent or limit access to Our Website;

(iii) Deep-link to any portion of Our Website for any purpose;

(iv) Use any device, software, or routine that interferes or attempts to interfere with the normal operation of Our Website or take any action that imposes an unreasonable load on our computer or network equipment;

(v) Reproduce, duplicate, copy, sell, trade, resell or exploit Our Website;

(vi) Use any feature of Our Website for any purpose that is unlawful, harmful, or otherwise objectionable or inappropriate, as determined by us;

(vii) Post or distribute any material on Our Website that violates the rights of any third party or applicable law;

(viii) Use Our Website to collect or store personal data about others;

(ix) Use Our Website for any commercial purpose; or

(x) Transmit any advertisements or promotional materials on Our Website.

You are granted a limited, non-exclusive right to create a "hypertext" link to Our Website, provided that such link does not portray FranceRent or Our Website in a false, misleading, derogatory, or otherwise defamatory manner. This limited right can be revoked at any time, for any reason whatsoever.

 

5. Intellectual Property

We respect the intellectual property rights of others and prohibit users from uploading, posting, or transmitting on Our Website any materials that infringe upon another person's intellectual property rights. If you believe that your trademark or copyright has been violated, please contact us at office@francerent.com.

 

6. Warranty Disclaimer

Our Website, along with all content and services provided on Our Website, are offered on an "as is" and "as available" basis. As our content is largely generated through automated processes, errors can and do occur. While we have numerous search results, we do not claim to be comprehensive or display all available providers and offers. Therefore, we cannot guarantee that the lowest available price will always be shown. To the maximum extent permitted, FranceRent expressly disclaims all warranties of any kind, whether express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, security, and accuracy, as well as all warranties arising from usage of trade, course of dealing, or course of performance.

 

7. Limited Liability

To the maximum extent permitted by law, we (including our officers, directors, employees, representatives, shareholders, affiliates, and providers) hereby expressly exclude any responsibility and liability for: (a) any loss or damage to your computer equipment or other property, or any viruses that may infect such devices, as a result of your access to Our Website or downloading any content from it; or (b) any injury, death, loss, claim, act of God, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental, or consequential damages of any kind (including, without limitation, lost profits or savings), whether based in contract, tort, strict liability, or otherwise, that arise from or are in any way connected with: (i) your use of Our Website or our content; (ii) any failure or delay (including, without limitation, the use of or inability to use any component of this Website for reservations or booking); or (iii) the performance or non-performance by us or any Travel Provider, even if we have been made aware of the possibility of such damages to you or any other party. Some jurisdictions do not allow this limitation of liability, so the limitations above may not apply to you or may apply only partially.

 

8. Agree to Protect

Subject to these Terms, you agree to defend, indemnify, and hold us and each of our officers, directors, employees, and agents harmless from and against any claim, cause of action, liability, expense, loss, or demand, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: your breach of these Terms or the agreements made part of these Terms by reference; your breach of any applicable law; and your use of or access to Our Website or the Intellectual Property.

 

9. Arbitration

By accepting the Terms, you and the Company each agree to waive the right to a trial by jury and the ability to participate in a class action. ANY AND ALL DISPUTES BETWEEN THE COMPANY AND YOU RELATING IN ANY WAY TO THE SERVICES, YOUR RELATIONSHIP WITH THE COMPANY (INCLUDING, WITHOUT LIMITATION, YOUR INTERACTION WITH THE COMPANY, THE COMPANY'S ADVERTISEMENTS AND DISCLOSURES, EMAIL AND MOBILE SMS (TEXT) MESSAGES THE COMPANY SENDS TO YOU, OR THE USE OR DISCLOSURE OF ANY INFORMATION ABOUT YOU), THESE TERMS OF USE, AND THE PRIVACY POLICY (COLLECTIVELY, "CLAIMS") WILL BE SUBMITTED TO CONFIDENTIAL ARBITRATION IN THE FEDERAL JUDICIAL DISTRICT WHERE YOU RESIDE, EXCEPT TO THE EXTENT THAT YOU HAVE, IN ANY WAY, VIOLATED OR THREATENED TO VIOLATE ANY COMPANY INTELLECTUAL PROPERTY RIGHT. CLAIMS INCLUDE THOSE BASED ON CONTRACT, TORT (INCLUDING INTENTIONAL TORT), FRAUD, AGENCY, YOUR OR THE COMPANY'S NEGLIGENCE, STATUTORY OR REGULATORY PROVISIONS, OR ANY OTHER SOURCE OF LAW.

If you intend to pursue arbitration, you must first send a written Notice of Dispute ("Notice") to the Company by certified mail. The Notice must be sent to office@francerent.com. The Notice shall describe the nature and basis of the claim or dispute, as well as the specific relief sought. If you and the Company cannot reach an agreement to resolve the claim within thirty (30) days after the Notice is received, either party may commence arbitration. All arbitrations required by these Terms will be conducted under the Commercial Arbitration rules of France. The arbitrator's award is binding and may be entered in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration brought under, or with respect to, Claims is to be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. Unless you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative, private attorney general, or class proceeding.

For arbitration claims that you assert against the Company in accordance with this section (but not for any arbitration claim against you), the Company will pay all of your administrative, hearing, and arbitrator's fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district where you reside. Unless unlawful, the Company will pay its lawyers', experts', and witnesses' fees, expenses, and costs, and you will pay your own. The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for their award unless requested to do so by all parties.

TO THE EXTENT PERMITTED BY LAW, YOU WILL NOT AGREE TO ACT AS A REPRESENTATIVE OR A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY LAWSUIT AGAINST THE COMPANY IN ANY COURT, OR IN ARBITRATION, WITH RESPECT TO ANY CLAIMS. THIS SECTION (CONFIDENTIAL ARBITRATION) WILL SURVIVE THE TERMINATION OF THE RELATIONSHIP BETWEEN YOU AND THE COMPANY FOR ANY AND ALL DISPUTES YOU OR THE COMPANY HAS RELATING, IN ANY WAY, TO THE SERVICES OR YOUR RELATIONSHIP WITH THE COMPANY.

 

10. Links

Our Website may contain links to other websites that we do not operate or control, and for which we are not responsible ("Other Websites"). We provide these links for your reference and convenience, but we do not endorse the contents of Other Websites and accept no responsibility for them or for any loss or damages that may arise from your use of them. You should refer to the separate terms of use, privacy policies, and other rules posted on Other Websites before you use them. You agree not to create a link from any website, including any website controlled by you, to Our Website.

 

11. General Requirements

We reserve the right to modify the site and these Terms at any time, at our sole discretion without prior notification. You bear the responsibility of staying informed about these Terms. By continuing to use the site, you accept any modifications to these Terms, and such modifications will supersede all prior versions. Unless explicitly stated within, all modifications to these Terms apply to all users, including those who enrolled before the modifications became effective. Additionally, we may terminate this agreement with you under these Terms at any time by providing written notice (including via email) and/or, for registered users, by terminating your account and access to it.

These Terms shall not be construed to establish either party as an agent or representative of the other, nor to create a joint venture or partnership between the parties. You may not assign, delegate or transfer your rights or obligations under these Terms. We maintain the right to assign our rights and obligations under these Terms without considering such assignment a modification to the Terms and without notifying you, provided that your rights under these Terms are not adversely affected.

Our failure to take action regarding your breach or anyone else's breach on any occasion does not waive our right to act concerning future or similar breaches. Should any provision of these Terms be deemed unenforceable or invalid by a court, that provision will be enforced to the maximum extent permitted by applicable law, while the remaining provisions will remain valid and enforceable. These Terms, including agreements incorporated by reference, constitute the complete agreement between us concerning your use of Our Website and supersede any previous understandings or agreements (whether oral or written) regarding your use of Our Website.

To the extent permitted by law, these Terms and the parties' compliance with them shall be governed by French law, without regard to its conflict of laws provisions. For any legal action concerning your use of Our Website, these Terms, or our services, you agree to file such action exclusively in the state and federal courts of France; consumers may have the right to bring proceedings in their local courts of residence. In any such action, whether initiated by you or us, the prevailing party shall be entitled to recover all legal expenses incurred, including but not limited to both taxable and non-taxable costs, and reasonable attorney fees. To the extent permitted by law, you agree that any disputes, claims and causes of action arising from or related to Our Website and/or these Terms shall be resolved individually, without resort to class action proceedings.

 

12. Feedback

We welcome your comments and questions submitted here, though we may not be able to address each one individually. We do not assume any obligation to review unsolicited business ideas (including product or advertising suggestions) and shall not bear any liability if similar concepts appear in future FranceRent products or services. You retain responsibility for all materials you submit, including their reliability, originality, and copyright status. Please refrain from disclosing trade secrets or other confidential information in your communications. All rights to materials submitted to us become FranceRent's exclusive property. Moreover, by submitting Feedback, you grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, fully-paid license (including the right to freely sublicense) to utilize, copy, modify, perform publicly, display publicly, reformat, translate, syndicate, republish, excerpt (in whole or in part) and distribute any Feedback received from you for any purpose, whether business, commercial, marketing, advertising, or otherwise.