AvignonDates

Cultural Tours hosted by Global Guide Services

1 hours and 30 minutes (approx.)

Meet everyone at the start point

Mobile ticket

Offered in English, French

About

Avignon, the heart of Provence, is to french history what the Vatican city is to Rome. Situated on the bank of the River Rhône, it looks and feels like the backdrop of a medieval fairy tale. It is fam...

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Questions?

Visit the Help Centre for any further questions.

Help Centre

Reviews

4.22

9 Reviews

Total review count and overall rating. We perform checks on reviews.

5 stars

6

4 stars

1

3 stars

1

2 stars

0

1 stars

1

We loved learning about...

Terri_K, May 2024

We loved learning about Avignon. Marie was knowledgeable, interesting and personalized the tour. My highest recommendations!

Responses from Ggs R

We're so happy you had a positive experience. Thank you for recommending us!

Disappointed

Denise_L, Sep 2023

Unfortunately we were unable to hear our guide. She spoke in a whisper and was frequently out of breath. I feel we saw very little of Avignon.

Responses from Ggs R

Dear Denise,

We appreciate your feedback and regret any inconvenience caused during the tour. We take all guest comments seriously and will use your input to enhance our services.

Tina

Not good for English speaking travelers - will just steal your money and give no tour

Brittany_T, Aug 2023

I booked an English tour during peak season. The guide messages me on WhatsApp the morning of with directions to a meet up point, mainly in French. We had a rental car and drove ourselves to Avignon. Within the French, she wrote “next to hotel de ville”. Coming from another tour about 15 min from Avignon, I entered hotel de ville into my map and it directed me to an actual hotel outside of town, later I find out this means city hall in French. I was routed 35 minutes away from the actual meetup point, parked, and walked 10 minutes to hotel de ville. No guide. I called and she kept asking me if I see (a, b, c) all in French. Getting frustrated because I don’t speak French, hence when I booked an English private tour. She sends me an Avenue name in French again. After finding out we’ve just wasted 15 minutes trying to find her, I have another 15 min walk back to find my car, and a 35 minute drive where I’ll need to walk again. I just asked for a refund as we’d hardly have any time left to tour. She said the operating agency probably won’t and I was frustrated she tried to throw me off giving me instructions in French. The operating agency was equally unhelpful and said they couldn’t call the guide because she was on another tour - not true as it was during my tour time and she told me her next tour start time. I drove 35 min across town and just entered the Avignon cathedral. I found parking and we had 35 minutes remaining in our tour time. Neither the guide nor your agency would answer my call. I was hoping to learn about some history, but we had to just walk around and see it ourselves for 30 minutes before leaving for our next tour. I’m extremely frustrated and will have to file a chargeback in my American Express. They could’ve at least given us the 30 minutes remaining after I had paid $300, especially for their mistake in directing me!

Responses from Ggs R

Dear traveler,

1. You changed start time last minute which made our Guide change the meeting point. This means your request changed both meeting point and booked start time of this product.

2. Guide did correctly give you the name of city hall and square in French and she did it in WhatsApp as per screenshots we have, the names of streets in France are not in english as you wish you would have. Screenshots show she has written to you in english with the names of square, streets and city hall in French.

3. We called you on phone and you asked for refund and your only point was „guide did not speak french and sent messages in french“. Sorry, but our guide has been doing english tours for many years and many tours for our clients. With best feedback from clients.

4. She has been flexible last minute to change tour start time per your wish; you arrived at square with delay as per screenshots, could not find the meeting point, did not ask any person on spot to help you, you did not call our emergency line which you have on your Voucher.

5. Considering all this, we do not understand why you ask refund for this and you give us 1*!

Delightful and informative

James_T, Jun 2023

Delightful couple of hours exploring the area around the palace of the popes. Our guide was entertaining and informative. We highly recommend this tour for first-timers to Avignon.

Responses from Ggs R

Dear traveler,

We're thrilled that you enjoyed your time with us! Your satisfaction is our top priority.

Tina

Great Guide

Tracy_D, Oct 2022

Harriet was an awesome guide. We had just come off a Viking river cruise. It was so nice to have a private tour for our group of 6. Harriet was not only knowledgeable she was excellent and making everyone happy (ages 52 to 90). We would highly recommend Harriet!

Responses from Go60147776470

We really appreciate you taking the time to leave us a 5-star review Tracy. It means a lot to us.

Tina

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