Provence Hot-Air Balloon Ride from Forcalquier
62 Reviews
|Moustiers-Sainte-Marie, France
Hot Air Balloon Rides hosted by THE FRENCH HOT AIR BALLOON COMPANY
3 hours (approx.)
Up to 15 travelers
Meet everyone at the start point
Mobile ticket
Offered in English, French
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
62 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
53
4 stars
3
3 stars
1
2 stars
0
1 stars
5
A must do!
Jarrad_S, Nov 2024
The experience and staff were amazing from start to finish. Highly recommend! And worth the early wake up!
Best day ever!
Matt_L, Nov 2024
The entire experience was amazing. The staff we had also made it just so memorable thanks to Eddie, Flo and Anna we will have memories that will keep us laughing for years.
Bad customer service
Scott_M, Nov 2024
The balloon ride was cancelled due to bad weather as we were standing in the field where we were due to lift off. The crew was very apologetic and explained why it would be dangerous. My husband and I completely understand. However the crew members told us to call the main office to reschedule for the next day. When I called, the person who answered the phone was unhelpful and rude. I was told that it was impossible to reschedule, that nothing could be done, and would not take our names and phone numbers so someone else could help us.
French customer service is very poor.
Responses from France M
Firstly, we are terribly sorry that your flight was canceled on the takeoff field. The weather forecasts remain a forecast and are not 100 % accurate. Secondly, I apologise for your reception at our reservation service. I hope it was just a question of misunderstanding or translation while speaking English.
Great ride but where were the lavender fields???
Lorraine_S, Nov 2024
I thought the pilots and crew were great. Very professional and skilled. I have no issue with that aspect of the trip. But I was severely disappointed we didn't fly closely over any lavender fields. We are in Provence during the height of lavender season and It's in your photo on this site!!! I was hoping to experience seeing the fields from overhead. Didn't know it was just the towns. You should make that clear in your description. Can't give it a high rating for that reason.
Excellent morning out in the skies of Provence
James_H, Nov 2024
Efficient and. Knowledgeable staff, expertly flown and charming. Lovely champagne toast to cap it off. Thanks for a great experience!
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