Guided Bike Tour - 2h Heading to Tête d'Or Park

Markus_B, Dec 2024

it was an interesting tour inspired by a very active and charming girl.

she did a good mixture of passing on knowledge with requesting of attantion by asking questions and brought us to nice places!

scottsV8763DB, Dec 2024

Tip: In Lyon, there are many stations where you can rent a public bike for a nominal fee with the simple tap of a credit card. These stations are better priced, more reliable, and more honest than the operators of ComhiC.

My booking experience was the first bad sign. I requested a private e-bike tour, the company was slow to respond, and eventually sent booking paperwork riddled with mistakes (wrong kind of tour, wrong price, etc). Tip: check and double-check any documentation from this company.

It got worse when, due to flooding on the Rhone river, my river cruise was rerouted, and I could not make it to Lyon for my scheduled tour. I explained to ComhiC that I was unable to get to Lyon due to weather circumstances beyond my control, and instead of showing sympathy, they mocked me by asserting the weather was “great” in Lyon. Here are the business’ own words (quotation from their email):

“It is written that WE are able to cancel in case of bad or dangerous weather (such as heavy rain or wind). However, the weather in Lyon is great, the tour can take place.”

Later, when I requested a refund, the business tried to rewrite history by falsely claiming to have offered alternate accommodations that they in fact had never offered.

I could understand a company’s point of view if they were to firmly insist that their booking was non-refundable (not the kindest customer service, but understandable). But it is incomprehensible why Comhic makes up false excuses and mocks their customer’s bad luck when trying to justify their refusal to issue a refund.

In fairness, if you are lucky enough for good weather, no transit delays, and no mistakes by ComhiC, the experience may be ok. But if anything goes wrong, ComhiC will look out for itself, not you.

If you must do business with ComhiC, don’t give them your credit card number, and pay only in cash when (and if) they have actually delivered the promised experience.

ComhiC may reply to this review, but since they have a habit of making false excuses, be skeptical of any claims they make in reply.

John_H, Dec 2024

Friendly and knowledgeable guide, very good quality bikes and easy cycling.

Lyon has less to see than some other cities. We visited on an overcast day, I’m sure that it would be better in the summer.

It was good to visit the Tete D’Or park. A highlight for me was seeing the giraffes as they came out of their enclosure in the park zoo.

We only had a morning to sightsee. This was an efficient way of seeing all of Lyon along the rivers and. was a pleasant way of passing a couple of hours.

Compass04802527641, Dec 2024

Very nice, guide was good and had a lot of interesting stories to tell about Lyon. Lyon has relatively good bicycle paths so it's easy to get around

josepa26, Dec 2024

Our guide in this tour was Marin, she shows us the most important places of Lyon, from Le Parc tete d’or to la confluence.

This tour is an excellent way to know this city and to take an right idea along the two rivers.

Congrats to Marin and the company