All-in-One Paris with River Cruise Shore Excursion from Le Havre
68 Reviews
|Le Havre, France
Walking Tours hosted by Vexperio | www.vexperio.com
11 hours (approx.)
Meet everyone at the start point
Mobile ticket
Offered in English
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
68 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
52
4 stars
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Information with a twist
Darren_V, Sep 2024
We were on Bus #1, the Guide gave us information that was easy to remember and digest.
He and the Driver made every effort to make sure that we saw as much as possible in a short period of time, they not only made suggestions of Shop, they took us there.
Thank you.
Responses from Zuzanna M
Dear Darren,
Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed your tour. It’s our priority to ensure that our guests have a memorable and enriching experience, and we’re pleased that our guide’s information and the efforts of both our guide and driver met your expectations. Your positive feedback is truly appreciated, and we’re glad we could help you make the most of your time in Paris. We look forward to the opportunity to welcome you on another tour in the future.
Safe travels, and thank you again for choosing us!
Best regards,
Vexperio Team
Tour guide was great
Susan_Z, Aug 2024
Our tour guide, Amir, was great. Very helpful and knowledgeable. Liked that our first stop was at the Eiffel Tower. Also liked the river boat ride. This is a fast paced tour as many are. No time for cafes. Stopped at a “drugstore “ to shop which was a bust. Quickly grabbed a slice of pizza which wasn’t good.
Responses from Zuzanna M
Dear Susan,
Thank you for your feedback! We're glad to hear that Amir provided a helpful and knowledgeable experience during your tour. It's great that you enjoyed starting the day with a visit to the Eiffel Tower and the riverboat ride. We understand that the fast pace of the tour didn’t leave much time for leisurely stops, and we appreciate your honest feedback about the shopping and dining experiences. Your insights are valuable as we strive to improve our offerings, and we hope to have the opportunity to provide you with even more satisfying experience on your next visit.
Best regards,
Vexperio Team
Lots of waisted time!!
Wynne_O, Aug 2024
It was a 3 hr trip to Paris. We had to wait for a semi private group to get off the bus before we started. Amir offered to take pictures of families or couples since he had a cinematic background. We wasted so much time that we missed the boat we were supposed to be on for the Siene tour. This put us further behind and once we got to the Arch we only had 45 minutes for grabbing something to eat and souvenirs. It took us at least 15 minutes to go to the store he directed us to. We were able to get something to eat but really didn’t have the kind of souvenirs we wanted. It took us another 15 minutes to get back to the bus to make it in time we were supposed to be back. Then we waited on the bus another thirty minutes for a semi private tour group to get back and then prepare to leave for the 3 hr bus trip back to our cruise ship. The sights were beautiful but lots of waisted time. We would not recommend!!
Responses from Natalia H
Dear Wynne,
I want to sincerely apologize for the experience you had during your Paris tour. I understand how disappointing it must have been to feel that valuable time was wasted and to have the Seine River Cruise scheduled for a later slot than anticipated. We always value our customers' time, and we know how precious it is for cruise ship passengers who might be visiting Paris for the first—and possibly only—time. Your feedback is incredibly important to us, and I regret that the day did not go as planned.
We strive to provide our guests with a smooth and enjoyable experience, and it’s clear that the scheduling issues and delays significantly impacted your tour. This is not the level of service we aim to deliver, and we are committed to addressing these concerns to prevent similar situations in the future.
To make sure we resolve this matter to your satisfaction, a member of our customer service team will be contacting you privately as soon as possible. We want to make things right and ensure that your concerns are properly addressed.
Thank you for taking the time to share your experience with us. We hope to have another chance to provide you with a more positive experience in the future.
Best regards,
Natalia
Vexperio
Great tour wonderful way to get a taste of Paris! !
mjt4j4n88m, Aug 2024
The Guide was great so detailed & passionate about the city tour. The buses were comfortable & clean. The boat ride was fun & an easy way to see more of the city. Got a great feel for Paris & will be back. I would definitely recommend this tour & glad they worked it out with the cruise ship schedule.
We were blessed with a beautiful sunny day.
Paris from the Cruise Ship
Michael_R, Aug 2024
This was a great way to see Paris when our cruise ship didn't offer a trip to Paris. We saw so many amazing things in a short time. Toby was our tour guide once we got into the city. He was wonderful. He was full of information, easy to understand, and a remarkable photographer. The bus ride to and from Paris was a little scary as our bus driver maybe shouldn't be driving a bus. She didn't know where she was going so she had to follow the bus in front of us. Once we got into the city she ran multiple red lights where on coming traffic nearly hit us, just so she could stay with the bus in front of us. The arm on a parking lot came down on the bus because she didn't stop for that either. She ran one car and a few motocycles into ongoing traffic because she just drove wherever she wanted. She also was texting while driving. That part was scary and an adventure I would want, but beside the bus driver the drive distance to see what we saw was well worth it.
Responses from Magdalena N
Dear Michael,
Thank you for your feedback! We're thrilled to hear that you had a wonderful time exploring Paris with Toby as your guide.
It's great to know he made your experience memorable with his knowledge and photography skills.
We sincerely apologize for the issues you encountered with the bus driver. Safety is a top priority for us, and we will be addressing this matter with the transportation company to ensure future tours are safe and enjoyable for everyone.
We appreciate your understanding and are glad the trip was still worth it overall.
Warm regards,
Magda
Vexperio
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