Cooking Workshop with a Local Chef in Marseille
3 Reviews
Marseille, France
Cooking Classes hosted by Planetazur
4 hours and 30 minutes (approx.)
Up to 10 travelers
Meet everyone at the start point
Mobile ticket
Offered in English
About
- Lunch
- Dinner
- Additional consumption and drinks
What's not included
Pickup point
Multiple pickup locations offered. During checkout you will be able to select from the list.
End point
This activity ends back at the meeting point.
Itinerary
This is a typical itinerary for this product
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
Cancellation Policy
Free Cancellation: For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions?
Visit the Help Centre for any further questions.
Similar experiences
Reviews
3 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 stars
2
The chef didn't show up
Anna_G, Dec 2024
We travelled to Marseille from Cassis only for this experience, that was a surprise gift for my boyfriend's 30th. The chef never showed up. When I called his boss, the boss gave me his number and told me to call him instead of calling him himself. He didn't respond. At least I got a refund.
Responses from planetazur
Thank you for taking the time to share your recent experience with us. We are deeply sorry for the disappointment and inconvenience you encountered during your planned surprise for your boyfriend's 30th birthday. The absence of the chef and the subsequent lack of support from our team is unacceptable, and we sincerely apologize for the distress this caused.
Upon investigation, we discovered that the chef experienced unforeseen technical problems on the day of your booking, which unfortunately prevented him from attending the event as planned. While this was an unexpected and unavoidable situation, we acknowledge that our response should have been more proactive and supportive.
Please be assured that we take your feedback very seriously. We are implementing measures to better manage such situations in the future and to ensure our team is more responsive and helpful in case of emergencies.
As a gesture of goodwill and to make up for this unfortunate experience, we would like to offer you a complimentary experience of your choice on your next visit. Please contact our customer service team directly at planetazur.com to arrange the details.
We truly appreciate your constructive criticism and are committed to implementing the necessary changes to improve our services. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to provide you with a significantly better experience in the future.
Thank you once again for bringing this to our attention. We value your feedback and are dedicated to making the necessary improvements.
Best regards,
Marseilles Chef Sidi and his amazing French fusion cuisine
Rich_S, Dec 2024
Chef Sidi met us in his restaurant promptly at 1700 and for the first hour we went over French Provencal wines, tastings and pairing ideas. He was extremely knowledgable and passionate about wine. Then to the kitchen where the other staff were prepping for the evenings customers. We felt like we were part of the show. He would demonstrate and we would follow. We had a very enjoyable time learning about his culture and cuisine and how it meshed with French cuisine. As the guests arrived we were summonsed back to the kitchen as our creations came to life. We left around 2200 so we had a good 5 hours at his establishment. We dined with the other customers as his wait staff Ali made drinks and catered to all our needs. Shout out to Julian, sous chef as he was a great help prepping nearly everything, as he allowed Sid to be with us most of the time. We sort of felt like we were part of the family as we left.
5 Stars totally!!
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