Versailles Palace and Gardens Skip-the-Line Tour from Paris
1735 Reviews
|Versailles, France
Rail Tours hosted by The Tour Guy
3 hours and 30 minutes (approx.)
Up to 15 travelers
Meet everyone at the start point
Mobile ticket
Offered in English
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
1742 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
1093
4 stars
257
3 stars
159
2 stars
85
1 stars
148
Cancelled tour without telling us
Keaghan_w, Dec 2024
They cancelled our tour and didn’t tell us, we were waiting at the pick up spot for an hour before a different tour came back and told us they had cancelled ours.
Responses from Craig L
We’re sorry to hear that you missed your tour. After reviewing the communications on Viator, I see that our team reached out to you multiple times regarding the change in time and meeting point. On August 30th, you acknowledged these updates by responding, "Noted, thank you." The message you confirmed clearly stated: "Please keep in mind if you booked through Viator, GetYourGuide, or Headout, your old meeting point may be displayed on their confirmation. Please use the above Boulogne Pont St Cloud meeting point for the day of your tour. Please confirm receipt of this message, thank you!"
Unfortunately, it seems this crucial information was overlooked, despite our ground staff also attempting to contact you directly before the tour started via text message. We understand how frustrating this must be, especially with the added complexity of the Olympic events, and we apologize for any inconvenience this caused.
Cannot miss it!! Anastasia was great!
Sanjukta_C, Dec 2024
A totally must do tour when visiting Paris. Keep additional time to roam around the majestic gardens or visit the other 2 palaces. Our guide Anastasia was extremely passionate and knowledgeable and painted a wonderful picture/story of the time period of Versailles history.
Responses from Craig L
Thank you for sharing your experience! We're thrilled to hear that you enjoyed the tour and that Anastasia's passion and knowledge made the history of Versailles come alive for you. The gardens and additional palaces truly offer so much to explore, so it's great advice to keep some extra time to wander around and soak in all the beauty. We're glad you found the tour to be a must-do, and we appreciate your recommendation!
Don’t miss this tour
Mary Jane H, Dec 2024
Excellent tour. Very organized and tour guys very knowledgeable and caring. Unfortunately it rained so we missed the gardens but definitely a must see
Responses from Craig L
Thank you for your feedback! We're glad to hear you found the tour well-organized and the guides knowledgeable and caring. It's unfortunate that the rain kept you from exploring the gardens, but we're happy to know you still consider it a must-see experience. Hopefully, you’ll get the chance to visit the gardens on a sunnier day!
Fantastic Experience
Julie_W, Dec 2024
All of the beautiful gold of the palace! Plus our guide’s knowledge and excitement about Versailles. The history she shared made our trip to the castle such a wonderful experience.
Highly recommended
Sabrina V, Dec 2024
Wonderful tour guide with extensive knowledge, transport was extremely punctual, meeting point was very clear and great staff. Plenty of time to tour the grounds
Responses from Craig L
Thank you for your wonderful review! We're delighted to hear that you enjoyed the tour and found our guide's knowledge impressive. It's great to know that the punctual transport and clear meeting point added to your positive experience. We're also glad you had ample time to explore the grounds. Your feedback is much appreciated, and we look forward to welcoming you on another tour in the future!
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