Duo Heritage Pass

Odyssey08720029846, Aug 2024

Legal redress organization that has ripped off its clients. Here is the address of the liquidator to try to recover our liquidator Selarl Asteren in the person of Julia Ruth 55 rue de Lyon 75012 Paris.

B8112HIdavidt, Aug 2024

As you already read, the site is Locked... And no possibility to book. What's wrong?

By doing some research, Patrivia would have been in recovery ( cessation of payment ) in 2023, then in liquidation recently.

I can't confirm it, but this is the lead seen on the net.

To flee for potential buyers, if that proves right.

And for the holders of these passes, what are the remedies?

...

F3177SQdimitrid, Aug 2024

Shame.

Unable to create an account: An unknown error occurred...

Unable to search for places included on the site

Could not send an email to support: address does not exist.

Unable to use the contact function on the site: an error occurred...

The duo pass worth 179€ will have been useless.

Anyway by researching what is included around our cottage: nothing less than an hour drive and not the most interesting. Around we are in a region with many castles to visit... But not Patrivia's partners.

lineg533, Jul 2024

I did not put a "Horrible" rating because luckily I was able to pay back my Passes over a few periods. But the rest of the time, I hit a wall:

- tickets out of stock or many places that end up not delivering tickets on Patrivia

- a site under maintenance without warning for months and for an indefinite period

- no telephone number to contact them and report malfunctions

- replies from Patrivia by e-mails more and more evasive to end up no longer answering at all

- (...)

-and the pompom, a site that today no longer works at all

Too bad, the idea was nice, in favor of culture and enhancement of heritage. It would be nice if a serious team could take over very quickly.

I5535SBnellyp, Jul 2024

Purchase made in December and since disappointments. At first the majority of sites were exhausted. Then for several months the pass no longer worked their website was being restored. Since the change it is even less easy to use. And for at least a month impossible to make a Reservation without an explanation. Two emails sent and no return. Big disappointment. I will not renew this purchase which is purely theft.