Monaco, Monte Carlo, Eze Day from Villefranche Small-Group and Shore Excursion
37 Reviews
|Villefranche-sur-Mer, France
Small Group hosted by Liven up
7 hours (approx.)
Pickup offered
Mobile ticket
Offered in English, French
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
37 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
26
4 stars
7
3 stars
2
2 stars
0
1 stars
2
Day tour to Monaco and Monte Carlo
Valerie W, Jul 2024
Michael our guide was wonderful! Very knowledgeable, friendly and accommodating! He went out if his way to take the scenic route back to ship to show us more if the city. Allowed extra time at stops if requested. I would highly recommend this tour!
Responses from NorthStar55413297778
Bonjour,
Thanks so much for this lovely review !
The satisfaction of our guests is very important for us.
Our commitment: Doing our best for everyone!
Have a good day :)
Amazing/best experience!
erikamE1719RL, Jul 2024
My partner and I had the most amazing experience! Our tour guide was Michael and he was absolutely brilliant, he took us where we needed to go and told us so many information about France's, its history and the different places to go and visit. We really enjoyed his company and had the most amazing time with him and the family that was with us! We will be 1000% coming back and definitely recommend! Thank you Michael for the best experience. 🤍🫶🏻
Responses from NorthStar55413297778
Bonjour,
Thank you so much for your wonderful words!
We felt very positive and full of energy simply by reading your comment !
We appreciate you enjoyed the whole experience with our company.
We will forward your message on to Michael, he'll love it.
It would be a real pleasure to meet you again!
VIATOR RUINED MY VACATION WITH LACK OF SUPPORT FOR CANCELLED TOUR!!!!
Deborah_P, Oct 2023
Viator and the operator LivenUp ruined my vacation!!! Our ship could not port/tender because of rough seas/strong winds. At 6am when the announcement was made, I notified the tour operator and Viator. Operator only refunded half of my prepaid funds. Viator refused to help me and referred me back to operator. They refused to refund any more and bounced me back to Viator. I know of another passenger Pat Mitchell and her daughter, Krissy Mitchell who booked thru Viator and received a full refund for the same day cancellation. I still expect that Viator should refund the balance owing of $462USD. I had booked several tours through Viator with confidence. This lack of support for me, the customer, is truly disappointing and sad. I WILL NEVER BOOK WITH VIATOR AGAIN. Neither will any of our party of 8. AND I WILL BE SURE TO CONTINUE TO WARN OTHERS NOT TO EITHER. Our Facebook page of over 300 people for the cruise have also been made aware of this situation. PLEASE ESCALATE THIS ISSUE TO YOUR CUSTOMER RETENTION DEPT. I WANT IT RESOLVED!!!
Responses from NorthStar55413297778
Hello,
According to our cancellation policy, for a full refund, you have to cancel your booking 24h in advance.
In your case the cancellation was made less than 24h, however we granted an exceptional refund of 50%.
We wish you all the best!
Monaco and Monte Carlo Family Trip
Graham_M, Aug 2023
A good experience and good guide with lots of information anc nothing was a problem. Suited what we wanted to do very well.
interesting and fun tour
Gary_W, Oct 2022
sabine was energetic and engaging and really provided a great overview of the area. she made the tour really enjoyable!
Responses from Greg823562
Thank you very much for taking the time to write us your satisfaction.
We look forward to seeing you again.
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