Marseille Shore Excursion: Calanques National Park by Electric Mountain Bike
24 Reviews
|Marseille, France
Worry-Free Shore Excursion hosted by EVTT PROVENCE
3 hours (approx.)
Meet everyone at the start point
Mobile ticket
Offered in English, French, Spanish
About
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
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Reviews
24 Reviews
Total review count and overall rating. We perform checks on reviews.
5 stars
16
4 stars
4
3 stars
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2 stars
1
1 stars
1
Great exciting excursion
Christy_B, Aug 2024
Exciting way to see Marseille and Calanques. . Excellent guides; were very attentive to their guests. Picked up from cruise port with ease. Great day.
Failed to tell the truth.. this IS a High Intensity/ Experienced Mountain biking
MORGAN_Q, Jul 2024
Overall we enjoyed the experience however we were not prepared for the intensity as it gives no details or notice of the true experience over rough terrain, steep incline, steep decline down the hills then through traffic circles. Also they were unprepared as we waited at port for our pick up that was almost an hour late then when we were on our way the guide was nasty to us upon arrival like it was our fault the driver made us late. Even though in the listing it says "we will wait for you, tour at your pace". So then we started in a haste and he always was in a rush leaving some of the group behind and not accommodating to the range of skill and experience. Saw the Calanques which were amazing! however didnt have the opportunity to swim because again he was rushing the tour, since he had an afternoon 1 still. Steep inclines in deep rock gorge which the ebike did help to get through but difficult for the teenagers and my parents on the tour. Then came the downhill....he was in such a hurry even pushing our friend scared of heights to be quicker. Then as the lead he was racing down the hill essentially going full speed no brakes and we were meant to follow and keep up with him going 25mph+. Unfortunately at this time towards the bottom of the steep hill my husband fell over his bike and crashed. Our guide Frank was not the least bit concerned for his safety and more so wanted to inspect the bike for damage. Helmet smashed and all which luckily my husband wore his helmet properly because Frank never checked to make sure anyone's helmet was fitted and worn correctly. Luckily another man on the tour showed great concern and check all his injuries, consciousness etc. and insisted he relax drink water all while Frank was still trying to rush us saying it was the last ride back to the shop we needed to complete. He was cut up and could tell his arm was injured. Frank forced my husband to get back on the bike and still ride the at least 2 miles back, never once offered another way for him to get back or anything. Luckily it was not worse!! It could of been so much worse for my husband or if my 59yr old parents had fallen! All in all it was not explained the level of intensity or experience needed and my husband ended our trip at the doctors now with a broken elbow from it. Luckily overall we enjoyed our day and time in Marseille however I was upset I scheduled this for my family as they were upset that they felt I had led them on and downplayed the experience.
Responses from Nicolas D
Dear Madam, we are sorry to learn of the setbacks you encountered. We strive to adapt the level of the outing to the participants.
Indeed, participating in the outing requires knowing how to shift gears and brake on descents. You must therefore know how to ride a bike to participate.
The rhythm is always adapted to the level of the weakest. We pay particular attention to people in difficulty. Franck in particular is a very educational and attentive guide. We are therefore very surprised by your comments. The guides all have a first aid diploma but are not doctors. When your husband fell, Franck the guide let a member of the group take care of your husband because he was a doctor. It was this person who volunteered to provide care. In addition, the outing starts at 10 a.m. We systematically wait for latecomers. But you have to understand that when the other participants are early they have to wait. And this can cause tension in the group and with the guide.
We are sorry for the inconvenience you suffered and wish your husband a speedy recovery.
The Evtt Provence team.
A truly unforgettable experience that anyone visiting Marseille should experience!
KevinH945, Aug 2023
We spent two weeks traveling across Europe, doing many fun activities and tours.
This was our favourite experience by far.
The views during the ride are awe-inspiring and riding and e-bike through the mountains was thrilling. Our tour guide was phenomenal; very knowledgable about the area, the path we were taking and the bikes. After a big bump, my bike suffered a fault that I was certain to make it impossible to continue the tour, but my guide managed to MacGyver together a fix using zipties and and a twig.
A truly unforgettable experience that anyone visiting Marseille should experience!
Rough roads. Amazing views
Mike_O, Aug 2023
This is a mountain bike adventure. The roads are very steep in places.
I thought it was amazing.
If you’re not comfortable on rough roads you might not enjoy the trip.
Wonderful e-bike tour!!
tverschell, Jul 2023
This is the perfect port excursion for active cruisers and far superior to a canned tour. Frank was our guide through the city and Calanques. I had personally never rode an E-bike so it took some effort to get used to it but Frank would cue the group when to change settings and gears. This is a mountain biking excursion, so being comfortable with heights, steep downhills and off-road terrain is important. But boy were the views worth it! We also got in some swimming, which was terrific with the warm late-June weather.
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